Shipping policy
Shipping to the Republic of Ireland
We use DPD & UPS to ship nationwide in Ireland, within the EU and to the UK. For oversized items that cannot be shipped using standard couriers, or may need to be shipped on pallets, we use third party hauliers and such oversized items cannot be tracked in the same way that parcels shipped with UPS & DPD can, and delivery times may be slightly longer. In the Dublin area, we use our in house fulfilment team to make deliveries in person.
For all remote orders paid for by card on our website or over the phone, delivery in ROI is typically 1 - 3 business days from the time of purchase via our shipping partners DPD & UPS. This may change due to the variable nature of stock, and if your order requires modification such as puncture proof tyres installed. If you place your order after 5pm on a weekday, or at any time over the weekend, it is considered to have been placed at 9am the day after or Monday, and the delivery timeline of 1-3 business days applies from then. All DPD branches act as separate entities and in some cases, local depots may require you to collect your item from their depot, in the event that it is particularly heavy and their driver is unwilling to deliver it.
If you have any specific requirements about delivery, please note these on your order or email us at help@pureelectric.ie to let us know, and we will always do our best to accommodate you.